DHL Express, a division of Germany’s Deutsche Post, announced it will suspend international business-to-consumer shipments valued at over $800 to individuals in the United States, effective April 21. The company cited lengthened clearance times due to recent US customs regulatory changes as the reason for this decision.
While the notice on DHL’s website lacked a specific date, its metadata indicated a compilation date of Saturday.
DHL attributed the suspension to new US customs regulations that now mandate formal entry processing for all shipments exceeding $800 in value. Previously, this minimum threshold had been $2,500 until a change implemented on April 5.
The company clarified that business-to-business shipments would not be suspended, although they might experience delays. Shipments valued under $800, whether destined for businesses or consumers, remain unaffected by these changes.
DHL stated that this measure is temporary.
Last week, in response to inquiries from Reuters, DHL affirmed its commitment to continue processing shipments from Hong Kong to the United States “in accordance with the applicable customs rules and regulations.” The company also stated it would “work with our customers to help them understand and adapt to the changes that are planned for May 2.”
This development follows an announcement from Hongkong Post last week regarding the suspension of sea mail services for goods bound for the United States. Hongkong Post accused the US of “bullying” after Washington revoked tariff-free trade provisions for packages originating from China and Hong Kong.